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Return Policy

1. Returns and Refund Eligibility

  • 30-Day Return Window: You can return your product for a full refund or exchange within 30 days of receiving your order.
  • Condition of the Product: To qualify for a refund, the product must be in like-new condition, with all original packaging, accessories, and any included documentation.
  • Proof of Purchase: A valid receipt or order confirmation email is required for all returns and refunds.

2. Refund Process

  • Return Shipping: Customers are responsible for return shipping costs unless the product was defective or damaged in transit.
  • Inspection and Refund: Upon receiving the returned product, our team will inspect it to ensure it meets the eligibility criteria. Refunds will be processed within 14-21 business days after inspection.
  • Refund Method: Refunds will be issued to the original payment method. If you paid via credit card, please allow 5-7 business days after inspection for the refund to appear on your statement.

3. Defective or Damaged Products

  • Defective Products: If your product is defective or malfunctioning within 30 days of purchase, we will provide a free return label for you to send it back to us. Once inspected, we will offer a replacement.
  • Shipping Damage: If your product arrives damaged, please notify us within 48 hours of receiving your order with a photo of the damage, and we will arrange a replacement at no cost to you.

4. Non-Refundable Items

  • Gift Cards: Gift cards are non-refundable.
  • Products marked as Final Sale: Any items marked as “Final Sale” on our website are not eligible for returns or refunds.

5. Restocking Fee

  • A restocking fee of up to 10% may apply for returned items that are no longer in new or resale condition (e.g., opened packaging, missing accessories)

6. Warranty

  • All our products come with a 6-month warranty against manufacturing defects. For warranty claims after the 30-day return window, please refer to our Warranty Policy on our website.

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